FAQs – Help for members following the floods

If you’ve been affected by the floods, we’re here to help your access the information and support you need to recover. However, any requests for early access to super for financial hardship or on compassionate grounds must go through the normal process. The following Q&As will help you understand your options. 

If you need to speak with us, please call us on 1300 547 873, weekdays between 8.30am and 6.30pm. Or email us any time on hello@activesuper.com.au.